CYTARAH MAYBERRY
(512) 228-2727 • cytarahmayberry@gmail.com
PROFILE
A talented, personable professional with 10+ years of teaching, retail and customer service experience. An interactive leader who is results driven, adaptable and is focused on creating exemplary customer service experiences. Seeking an environment that is receptive to change, promotes growth and values independence.
EXPERIENCE
VIPKID, Remote, July 2018 – Present |Teacher| Using the curriculum and program provided, teach English to children in China. Using lesson plans, create personalized one on one classes that last 25 minutes and focus on weekly objectives.
60Out Escape Rooms, Los Angeles, CA January 2017 – May 2018 |Manager| Manage a staff of 12 employees and six escape rooms, while overseeing day to day operations, as well as all business transactions, customer service, hiring and training. Work directly with the owner to meet all deadlines that come with opening new escape rooms, while remaining one of the best in our field. Set up filming opportunities as well as meet with studio executives to form partnerships for new themes.
Zen Noho, North Hollywood, CA April 2017 – April 2018 |Budtender| Demonstrate exemplary customer service while helping and teaching patients about cannabis and related products. Not only using prior knowledge but constantly learning about and trying out new products. Talking with sales reps to learn more about their specific companies. |Front Desk| Greet patients, verify information and check them into our POS system. Answer and manage phone calls for patients, vendors and all front-end business. Work with the back office to maintain inventory and packaging.
Universal Studios, Universal City, CA 2013-2016 |Studio Tour Guide| Using prior knowledge as well as a memorized 80-page script, Entertain and educate a tour of 160 guests about the studio and entertainment industry. |VIP Tour Guide| Lead a group of up to 17 guests around the Universal Studios Hollywood property for a seven hour tour. |MC| Greet the guests as they entered the studio tour area and act as a concierge of the park for the tourists.
Cosmic Mind, Los Angeles, CA 2015-2016 |Trimmer|Grower| Worked in a large warehouse with a small crew, working on multiple rooms of cannabis plants. Worked directly under the manager, learning different growing techniques and business operations. Learned the intricacies of a new and expanding industry.
Bright Star Academy, Cedar Park, TX 2011-2013 |Teacher| Managed classroom of two to three-year-olds, in charge of opening, setting room up, making lesson plans and teaching curriculum. Manage parental relationships to foster trust and longevity of service. Headed the drama department for the entire school, creating age-appropriate, theater-based activities every month.
Game Stop, Carrollton, TX 2010 |Game Associate| Quickly learned new business operations and vital knowledge points for success in a very demanding product sector.
Lids Hat Store, Denton, TX 2009 |Key Holder|Sales Associate| Opened store and assisted customers. Quickly learned the intricacies of the business and managed store operations.
Kid Zone, Denton, TX 2008-2009 |Teacher| Managed one-year-olds and three-year-olds classrooms, facilitated afternoon activities, and closed establishment daily.
La Petite Academy, Cedar Park, TX 2008 |Teacher| Teacher of infants and three-year-olds, in charge of planning the curriculum and establishing and maintaining the feeding and changing schedules.
EDUCATION
University of North Texas, Denton, TX, B.A. Communications Minor: Spanish/Early Developmental Psychology (2007-2011)
Vista Ridge High School, Cedar Park, TX, Honor Graduate (2003-2007)
PERSONAL
Skills: Management, Interviewing, Guided Tours, Public Speaking, Interpersonal Communications, Training, Creative Writing, Office Administration, Hiring, Staff Development, Microsoft Word, Excel, PowerPoint, Proofreading Training: Teaching, Public Speaking, Leadership Training, Performance Training, Communications, Rhetoric, CPR and First Aid Certified Volunteer Work: Russel Simmons Diamond Empowerment Fund, Leadership Gala, Big Brother Big Sisters, Save the Children