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Miranda *****

Liberty Cannabis | San Francisco, CA Floor Manager | 12/2020 – Present

Keyholder: completes opening & closing dispensary facilities, including arming/disarming security systems
Cash counting & handling: including deposits & change orders
Reconciling Point of Sale (POS) stations at close of shifts, including cash / debit transactions and inventory. Ensuring that employees’ daily work tasks are completed in a timely manner and consistent with standard operating procedures.

Training for new employees on cannabis basics, inventory rules, metrc, and POS system Leaf Logix
All inventory duties: facilitating daily counts, investigating discrepancies and making adjustments, intaking deliveries, paying vendors, moving inventory & merchandising.
Ensures all state regulations are followed and documentation is prepared and submitted as required
Maintains resources for employees & customers including educational materials, and product information.
Responds to elevated customer requests and conflicts

Purple Star MD | San Francisco, CA
Budtender/Delivery Driver/Dispatcher | 08/2020 – 11/2020

Customer service budtending on the floor – using POS system Meadow.
Drove as a delivery driver all throughout San Francisco and the surrounding Bay Area.
Used on-fleet system when working as the dispatcher, building routes, and handling high phone call volumes from drivers and customers.

Barbary Coast Dispensary | San Francisco, CA Inventory Specialist | 08/2018 – 03/2020

Began as a budtender and gained valuable education on cannabis, great customer service skills, and knowledge of Treez POS
Intaking deliveries of products
Taking and editing the menu photos & descriptions

Inventory count skills, heavy lifting involved with stocking, and floor display merchandising.
CA metrc system was implemented during my employment here in this position, went through rigourous training & education on metrc’s use, rules, and regulations.

Compassionate Health Options | San Francisco, CA Medical Office Assistant/Receptionist | 08/2016 – 08/2018

Performed receptionist and office assistant duties at a medical doctor’s office.
Handled high call volumes as this office was a call center for 14 total office locations. Knowledge of drug testing for suboxone patients.
Gained valuable knowledge of medical cannabis products and usage from licensed physicians.

Skills

Excel, Word, Treez, Meadow, Leaf Logix, Metrc, Photoshop, Indesign, Customer service, Scheduling

Education

University of San Francisco | San Francisco, CA Environmental Studies | 04/2019
Graduated cum laude—3.5+ GPA with a Bachelors Degree
Leadership role (social media [instagram] manager) for USFCA’s chapter of The National Food Recovery Network. A network of students who recovered food from the cafeteria, and served it to people in need around San Francisco.

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